BQ Basement Systems Reviews and Ratings
21:33 31 Jan 20
Had basement crawlspace insulated & sealed on 1/27-28. The 3 person team headed by Eamonn Cleary, did a terrific job!! Were attentive to my questions & showed great patience with my dog who assumed they were here tp play. The space is now going to be warmer & drier & so will my little home. I am grateful. I feel it was very worth the price , which, compared to another company for the same system was much more reasonable.
21:46 16 Jan 20
BQ worked with my schedule to meet me at a time that was convenient for me. I was upfront with my budget and they tailored their work to meet my needs. The crew arrived promptly and got right to work. Our basement had some obstacles that BQ was able to work around without any hesitation. All around a pleasant and smooth process! Highly recommend!
18:33 26 Dec 19
I selected BQ Basement Systems to improve my basement and my experience with BQ was first rate. Starting with their in-home demonstration and visit, John Wurtz provided extremely clear guidance on what BQ would do to address the issues I was experiencing with my basement. John described the benefit of the TripleSafe pump, outlined how the new drain system would function, and covered the benefit the insulation would provide. John gave us all the tips we needed to be ready for the crew when the work began roughly two months later. I hired an electrician to add additional outlets for the TripleSafe pump and John provided clear instruction on what I needed from the electrician. When the time arrived for the work to be done, a 3-man crew (Rahk, Lenny, and Corey) cranked through the job in 4 days. Noise was only an issue for the first day when the guys were using the jackhammers. I was impressed with the solutions the team came up with to try and cover the walls with as much insulation as possible. For example, I had some pipes anchored to the wall, they are now anchored to the basement ceiling so the insulation could be put on the wall. The team also did a great job covering my belongings in the basement and keeping them dust-free. The guys did a ton of work over those 4 days and finished on-time. It was an absolute pleasure interacting with the crew.It's been a few months with the BQ Basement water management solution and the results have aligned with what John told me would happen. The insulation has had a very noticeable impact on the humidity and temperature in the basement. There was also a situation where we lost power during a storm. I went down the following morning and everything was dry, the third pump powered by a battery served it's purpose as expected. I have zero regrets with using BQ Basement Systems. I'm so glad I went with their solution as the first step towards a finished basement; it's so nice knowing I have a water management solution that will operate for decades.
16:28 05 Dec 19
Great work. My basement is finally dry after years of issues
00:28 27 Nov 19
BQ Basements is committed to supporting and serving the Springfield Township community. Year after year BQ steps up to support the School District's Thanksgiving Meal Drive. From organizing, packaging, purchasing the BQ team is a true partner! Thank you - the SDST Social Work Team!
14:58 21 Nov 19
First time contracting with BQ Basement Systems to have them install the Triple Safe pump system following a storm that killed the power for a day and resulted in a flooded basement. They had originally scheduled us for January (busy season I guess) but had a suddenly opening on a random November Wednesday, so we jumped on it. Sean Jasinski, Jeremy, and Austin showed up and were the epitome of professional, informative, and efficient. Sean was incredibly helpful, answering all of my questions and concerns. The guys were very respectful of my house and covered anything they touched so that it wouldn't get dirty. They started at around 10AM and left before noon. Sean made sure to show me every step of what he was doing. It was such a pleasant experience and I'm very glad we went with BQ Basement Systems. 10/10 would hire again. 🙂
23:00 20 Sep 19
It has been a very Long time since I have come across customer Service like these guys. I had Poly Level put under my pool deck and they all did a fabulous job. Tim was very patient with me during payment time as far as not pressuring me during a time in my life that was not easy. Thank You Tim for understanding and working with me. I guess now all we have to do is sit back and watch in rain, and hopefully we won't experience the wash out we have had in the past. And Hopefully we won't get as much rain this year as last. Thank you Mother Nature as well.
18:09 17 Aug 19
Great price and great product so far. My walkway and driveway were a mess and now they look straight and level. Rob was great at communicating everything along the way and helped get a few extra spots we initially missed. Highly recommend BQ Basement and Rob from them.
13:48 30 Jul 19
From the first phone call to the final clean up, we were very happy with our experience with BQ Basement Systems! The office staff and sales representatives were professional, informative and courteous. The crew was prompt, meticulous workmanship and the clean up was thorough. I would highly recommend this Company!
19:47 05 Jul 19
BQ Basements with lead foreman, Scott, and his team arrived promptly and worked efficiently throughout the day. We had a water guard drainage system installed in our basement, and it was done with precision and efficiency. Very pleased!
23:12 17 Jun 19
Scott McConnell did a professional job. He came back the same day to solve a problem we had. We were very satisfied with his service. Excellent representative.
15:08 24 May 19
BQ was fast, reliable and professional. Scott McConnell was the foreman on the job. Sean and Ryan worked with him and they all did such great job. Great experience with them and very hard-working!! I'm happy I used BQ.
15:12 23 May 19
The work was very professional. The materials were first rate. They did an outstanding job and the foreman was both informative and courteous. Excellent work.
John Augustine Sr.
12:02 03 May 19
I am completely satisfied with the work done by BQ Basement Systems. The crew that was sent headed by Rahkim Mathis along with Lenny could not have any more competent. Their politeness, professionalism and overall knowledge was very much appreciated. Craftmanship was not an issue as they worked tirelessly on the project. It's nice to know that some people take an interest in the work they do. I can't say enough about this team and want to express my gratitude to them and BQ Basement Systems for doing a wonderful job. The cost was reasonable and the work superb. Thank you.
13:37 25 Apr 19
I have shopped for several years getting quotes from contractors . I decided to go with BQ Basements because of their product and knowledge. The crew was extremely respectful of my personal property which made me glad I went with their company. I was not disappointed. Thank You to the crew.
16:04 16 Apr 19
John was great, did a thorough cleaning, helped explain everything, and made a minor repair in the spot. Would strongly recommend
22:31 15 Apr 19
Ron was very helpful and kind he is a poly pumping product professional.. his Caulk job is point.. definitely recommended for any of your concrete lifting needs BQ basements gets my vote
20:30 12 Apr 19
Everyone at BQ Basements was so professional and a pleasure to work with from the sales call with David Hamilton to the technicians, Josh and Eric, who poly filled/leveled and caulked my patio. They arrived early and completed the job carefully. They also installed a new humidifier to address humidity in my basement. David also provided me with excellent advice on how to reduce the excessive noise of my sump pump and advantages of a closed drainage system. Appreciated the schedulers flexibility fitting me into their install schedule the following week too. Highly recommend this top notch firm who have developed innovative solutions.
14:17 11 Apr 19
Just a wonderful company to deal with. They were VERY accommodating and the Technicians were super helpful. As the Techs were leveling my pool deck, they kept me constantly in the loop to ensure I was satisfied. Now THAT'S Customer Service!
13:46 18 Mar 19
BQ installed a perimeter drain and a new sump pump system in my wet basement. The weekend after installation had a large rainfall that normally would have left me with shop vac in hand. This time, I sat back and could hear the pump running every few minutes. What used to be a time consuming job of vacuuming gallons of water is no longer an issue. Not once did I feel like I was being sold during my consultation with the salesperson. The crew was prompt in their arrival, kept me informed throughout the day, and completed the job in a professional manner. I would not hesitate to recommend them as it has been a life saver. It is nice to know that I can take advantage of the extra thousand sq ft of space without having to ever worry about water being an issue. Thank you, BQ and especially Steve. His crew was great!
RJ & Sierra Williams
23:52 26 Feb 19
AMAZING!!! Our appointment was at 4pm on a Tuesday night (which we felt absolutely horrible about making it so late, but it fit our schedule).Dan Moloney was our specialist and from the minute we met him it felt like what e knew him for years! He stayed until 6:30 going into detail and double checking anything we still weren’t comfortable with. I didn’t feel like I was in a “Money racket” and I didn’t feel he was lying to us ONE bit! THANK YOU SOOO MUCH DAN AND BQ BASEMENT, YOU GUYS WERE ABSOLUTELY OUTSTANDING!
17:09 19 Feb 19
BQ Basements was a first class operation from beginning to end. Wouldn't hesitate to use again or recommend!
01:04 17 Jan 19
BQ Basements was professional from my first call with them to the completion of the work. Everyone went out of their way to provide top quality service and the work was great as well. I would definitely recommend them to others looking to have work done in their basement.
14:21 03 Jan 19
I was having moisture issues in my basement I called BQ business systems they came in put a sump pump in the floor in a vapor seals on the walls. I could not be any happier! The crew to came to do the work is very professional and more importantly cleaning. I've had a very positive experience with this company and have recommended him to several people within my circle
22:12 07 Nov 18
From David who was our first point of contact and walked us through the process , to the ladies at the office and to the hard-working crew it was a very pleasant experience working with BQ! Our crawl space looks new and inviting! They even took care of an unexpected issue right the following day! We now know a lot on crawl spaces and would recommend BQ to other people!
21:36 12 Sep 18
They made every effort they could to ensure that the work was done, and the problem would be solved. The guys doing the work were friendly, and took the time to show and explain what they did. Initially I had some issues with scheduling and communication, which is why this isn't a 5/5.
13:31 31 Aug 18
BQ came out and told me exactly what I needed; they didn't try to over sell me. The sales team is beyond professional, and the in home staff were extremely quick and nice. If you have any issues with your crawlspace / basement I HIGHLY recommend giving BQ a call right away!
14:38 04 Jul 18
I have used this company numerous times, but this one really was really amazing........I was working on a project in Dresher There was front concrete porch with flagstone on top. The entire slab had sunken 7 inches against the house and side walls. I was planning on removing and replacing the entire thing. I had a Tom from BQ come out to see if the could lift it instead of replacing. He said that they could using their POLY LEVEL SYSTEM . I Had them come out to do the job as I watched in amazement! They lifted it back to it original position with the flagstone in place. Saving literally over 5 thousand dollars. Thanks to the team at BQ everyone was happy with the final outcome.
22:32 12 Jun 18
Harry came and estimated the job very knowledgeable Steve and crew came in knocked it out of the park cleaned up put plastic down to protect rugs